Automating Discrepancy Reporting Increases Accuracy by >90% and Delivers a $210K ROI for a Major US Airline
CASE STUDIES
We automated a leading US airline's manual data comparison process, saving the Flight Operations team 6-8 hours daily, ensuring 95% data extraction accuracy, achieving a $210K ROI, and saving 6500 manhours since going live.
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About the Client
The client is one of the world's largest airlines operating across the USA and six continents.Business Challenges
The client's Flight Operations team spent 6-8 hours daily manually comparing data from partner airlines using the OpenSearch application to identify deviations for daily reports. It was a time-consuming process prone to human errors and diverting their focus from core operational activities.Business Solution
IGT Solutions deployed an integrated automation solution featuring an attended BOT to streamline the Flight Operations team's manual process of creating the critical 'Discrepancy Report.'
- The attended BOT swiftly and securely logs users into the OpenSearch Application.
- The 'Discrepancy Report' is systematically generated specifically for partner flights, enabling a proactive approach to identifying and addressing potential operational issues.
- The solution uses UiPath as the foundation for its automation, showcasing its ability to automate processes from start to finish.
Business Results
0%
Improved Accuracy of Deadhead Request Processing
$0K
Return on Investment
0%
Accuracy in Highlighting Deviations
0
Hours Saved since Go-Live
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