CASE STUDIES

AI-Powered Aircraft Turnaround: How Solving a Real-World Airline Challenge Helped Us Soar High in AI Hackathon 2024

India’s largest and most successful airline is at the forefront of technological advancements in the aviation industry through its digital innovation hub. The AI Hackathon is an initiative to offer a dynamic platform for developers, data scientists, and AI specialists to explore cutting-edge AI and cloud technologies. In this year's event, the participants showcased their creativity and technical skills, supported by workshops, expert guidance, and networking opportunities with the tech community. Success was determined based on innovation, technical execution, and real-world business impact, providing a stage for emerging tech talent to shine.

The Challenge: Aircraft Turnaround Inefficiencies

Airlines Face Mounting Turnaround Challenges – Rising Costs, Delays, and Customer Frustration Demand Urgent Action for Competitive Edge

Aircraft turnaround inefficiencies are an escalating concern for airlines, with IATA predicting related expenses to exceed $8 billion by 2030. The financial strain increases with the need to maintain competitive On-Time Performance (OTP), which is crucial for operational success. We considered the significant issues affecting the turnaround operations of major airlines around the globe:

  • Frequent Delays: Caused by disjointed or outdated processes
  • Escalating Costs: Delays resulted in increased operational expenses
  • Deteriorating Customer Satisfaction: Inconsistent flight schedules and unreliable service frustrated passengers
  • Increasing Competition- Prioritize innovation, streamline processes, and implement technology-driven solutions to enhance efficiency and customer experience

The Solution: Streamlining Turnaround Operations with AI

Revolutionizing Aircraft Turnaround with AI: How IGT Solutions' Advanced Computer Vision Technology Cuts Delays and Boosts Efficiency for Airlines

IGT Solutions' team worked on a solution to optimize aircraft turnaround times through advanced AI technology. Our proposed AI solution, specifically around computer vision, focused on improving the image and video annotation process, allowing airlines to accurately monitor and measure every turnaround phase. Critical aspects of our solution include:

  • AI-Powered Annotation: Integrating machine learning algorithms to detect and mark critical turnaround milestones automatically
  • Real-Time Metrics: Tracking Service Level Agreements (SLAs) and providing operational insights
  • Proactive Corrections: EnablingEnabling airlines to reduce delays and enhance operational efficiency proactively.

We took a consultative approach to tackle the most pressing challenges faced by airlines, ensuring a solution customized to their needs. Our intelligent model adapts to different airport types and environments. It is evaluated in various scenarios, with manual annotation applied to other model variations, allowing us to recalibrate accuracy when necessary

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Our partnership with AWS allowed us to leverage their cloud infrastructure and advantages of scale and agile implementation while our AI expertise ensured seamless implementation. By combining these strengths, we developed a solution that drives innovation and solves critical operational challenges for our clients in real-world settings.

Navneet Taneja,
Chief Business Officer, IGT Solutions

Innovative Collaboration: Bringing Together Industry Expertise


The successful solution combined AWS's strengths in advanced tools and hosting services with IGT's AI implementation capabilities. By aligning these resources, we co-created a solution that merges innovation with operational practicality, applying AI to address real-world business challenges.

Key Features of Our Aircraft Turnaround Solution

  • Text, Image, and Video Annotation: Efficiently annotate media using tools such as bounding boxes, polygons, segmentation, and classification.
  • Automatic Tagging: Automatically label images or datasets, increasing efficiency with minimal user input.
  • Headless Annotation Integration: Seamlessly integrate with third-party or cloud storage systems for automatic annotation.
  • Effortless Data Exporting: For straightforward data management, export labeled datasets in formats like JSON, CSV, or TXT.

Benefits and Impact of the Solution

Unlocking Efficiency and Cost Savings: How Our AI-Powered Annotation Solution Enhances Turnaround Time and Boosts Airline Performance

The implementation of our solution promises substantial benefits:

  • High-Quality Annotation: Applicable to various types of visual media and powered by AWS services.
  • Cost Efficiency: Machine learning models enable semi- and fully automated labeling, reducing costs significantly. Automatic Annotation: Deep learning models and smart trackers enhance automation.
  • Increased Utilization: Faster aircraft preparation for subsequent flights, reducing human errors.
  • Forecasting Accuracy: Improved adherence to planning, leading to higher OTP and enhanced customer satisfaction.
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Quantifiable Results


0%
Accuracy
Achieved in aircraft turnaround processes.

0%
Savings
Reduction in manual data collection efforts.

~0%
Improvement in OTP
Through precise identification and resolution of turnaround issues.