Service

Enterprise AI

Stay truly connected to customers at all times, with the combined power of AI and ML

Next-Gen Artificial Intelligence (Al) and Machine Learning (ML)

An Overview

Enterprises and businesses rapidly adopt AI technologies to transform operations and gain a competitive advantage. In the coming years, a transformational shift, with the integration of AI, will change how we do business. With the increasing use of automation, machine learning, and generative AI, companies can streamline operations, reduce costs, improve efficiency, and predict customer behavior and preferences for personalized and tailored customer experiences.

IGT’s Enterprise AI team specializes in offering cutting-edge solutions to help businesses harness the power of Artificial Intelligence. Our team of experts helps companies across various industries implement AI-driven solutions to optimize operations, automate processes, and drive growth.

Our Offerings

IGT Solutions specializes in end-to-end services ranging from AI strategy development, data preparation, model development, deployment, and ongoing maintenance. With our deep expertise in machine learning, natural language processing, computer vision, and predictive analytics, we can help you unlock the full potential of your data and stay ahead of the competition.

Generative AI

We are integrating with a wide range of Generative AI products in the market to generate new and original content, which includes images, videos, and text to help our customers answer their most complex questions with high accuracy and little to no human involvement. It helps deliver customer benefits like time-saving, consistency, personalization, scalability, and innovation.

Al/ML Model Deployment and Maintenance

IGT Solutions leverages DevOps techniques for maintaining and enhancing existing productionized models to ensure models remain accurate and effective over time hence leading to reduced downtime, enhanced security, and better accuracy

Text Analytics

We use text analytics for performing sentiment analysis, text data processing, text classification, and summarization for our customers, helping them to gain valuable insights into customer behavior and industry trends

Al/ ML Model Development

We are building, training, and productionizing Al/ML models and providing AI consulting and strategy for addressing complex business problems to help businesses and individuals in improving decision-making with better insights, enhance customer experiences and gain a competitive advantage

Computer Vision

IGT Solutions uses Computer Vision to help clients analyze videos and images with automatic objective identification and labeling, thereby reducing manual errors. We have created a product called iTaG.AI, which helps in automatic image and video annotation, helping our clients to gain valuable insights into visual data and improve security and surveillance.

Speech Analytics

We help our clients to analyze the sentiments of their customers using words, tone, and context and link it with customer satisfaction scores which are displayed into user-friendly dashboards and integrated into the CRM for gaining valuable insights and taking complex business decisions

NLP and Robotics

We provide Natural Language Processing (NLP) services for our clients in multiple languages to process queries in natural language and provide answers on a real-time basishelping clients gain valuable insights from text data, automate processes, and improve efficiency.

IGT Offerings

IGT Solutions specializes in end-to-end services ranging from AI strategy development, data preparation, model development, deployment, and ongoing maintenance. With our deep expertise in machine learning, natural language processing, computer vision, and predictive analytics, we can help you unlock the full potential of your data and stay ahead of the competition.

Generative AI

We are integrating with a wide range of Generative AI products in the market to generate new and original content, which includes images, videos, and text to help our customers answer their most complex questions with high accuracy and little to no human involvement. It helps deliver customer benefits like time-saving, consistency, personalization, scalability, and innovation.

Al/ML Model Deployment and Maintenance

IGT Solutions leverages DevOps techniques for maintaining and enhancing existing productionized models to ensure models remain accurate and effective over time hence leading to reduced downtime, enhanced security, and better accuracy

Text Analytics

We use text analytics for performing sentiment analysis, text data processing, text classification, and summarization for our customers, helping them to gain valuable insights into customer behavior and industry trends

Al/ ML Model Development

We are building, training, and productionizing Al/ML models and providing AI consulting and strategy for addressing complex business problems to help businesses and individuals in improving decision-making with better insights, enhance customer experiences and gain a competitive advantage

Computer Vision

IGT Solutions uses Computer Vision to help clients analyze videos and images with automatic objective identification and labeling, thereby reducing manual errors. We have created a product called iTaG.AI, which helps in automatic image and video annotation, helping our clients to gain valuable insights into visual data and improve security and surveillance.

Speech Analytics

We help our clients to analyze the sentiments of their customers using words, tone, and context and link it with customer satisfaction scores which are displayed into user-friendly dashboards and integrated into the CRM for gaining valuable insights and taking complex business decisions

NLP and Robotics

We provide Natural Language Processing (NLP) services for our clients in multiple languages to process queries in natural language and provide answers on a real-time basishelping clients gain valuable insights from text data, automate processes, and improve efficiency.

IGT Solutions Generative AI Center of Excellence (CoE)

IGT Solutions has a dedicated Generative AI CoE focused on the potential of generative artificial intelligence (AI) techniques. The Center of Excellence identifies, develops, and deploys generative AI solutions to transform business processes and drive innovation.

Our CoE collaborates with our enterprise clients creating new opportunities for them by leveraging Next-Gen Al/ML to generate models for solving complex business problems with the right mix of robotics, AI/ML, and human specialists. We are helping the clients with the following services:

Intelligent virtual agents for providing 24*7 support using multimodal customer engagement
Building customer Interactive intelligent chatbots and voice bots leveraging ChatGPT and similar technologies
Automating Refund and Claim processing using our custom-built tool FNI.AI
Intelligent Video Analytics for improved employee productivity and compliance with policies
Data Annotation using our custom-built workbench iTaG.AI
Enterprise Intelligent Document Processing to maximize safety through rules and regulations while maintaining customer satisfaction
Help provide enterprise observability across IT Service Management for the data center, cloud, and hybrid operations

Fully Automated Baggage Coding Solution Powered by AI/ML Technologies

Delivering Results

20% increase in inflight retail purchases from last year
Predictive analytics solution for recommending duty free ancillaries for onboard passenger.
100+ AI Powered Solutions to increase process efficiency
Reduced human error

Increased Inflight Sales Using Advanced Analytics for a Leading Airline in the Middle East

IGT helped to increase the revenues by 20% in inflight retail purchases from last year

Real-Time Automated Response Analytics

In today’s digital world, we are witnessing a rapid semantics overload...

Airline Data Analytics

Enormous data is generated in every process of an airline operation be it reservations, flight operations, revenue management, MRO, customer journey etc. IGT analytics experts collate this data, organize and effectively analyze to deliver vital business intelligence for airline to be more efficient and profitable