Sales, Reservations and Orders
Stay truly connected to customers at all times, with the combined power of AI and ML
Sales, Reservation and Order Services
A successful customer acquisition strategy requires the right mix of skilled manpower, processes, and technologies. However, many organizations struggle not only to achieve the optimal mix needed to maximize their sales outputs, but also to cross-sell & up-sell their services.
IGT provides intelligent solutions that enable companies to acquire new customers in a cost-effective manner and maximize their ROI.
IGT Offerings
With a wide exposure across multiple geographies and proven expertise in sales conversion, the ‘Sales, Reservation & Order Hub’ at IGT has demonstrated success in converting an enquiry into a revenue generating call.
IGT leverages its industry expertise and analytics capabilities to ensure that each call is delivered as a personalized service to the customers.
The hub provides multilingual 24×7 support for inbound calls and new-age media channels like web, social media, emails and others.
The hub provides the following services:
Up-selling/Cross-selling
IGT leverages up-selling and cross-selling opportunities to prospective and pre-existing customers
Enquiry Processing
IGT provides inbound call services to convert incoming requests for information into sales request processing
Customer 360
IGT leverages this framework to provide hyper-personalized experience by examining real-time customer 360-degree view
Languages Supported
English | Cantonese | Japanese | Mandarin | Korean | French | German | Italian | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali and more
Delivering Results
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