Rate Helpdesk
Rate Helpdesk Services
Airlines, hotels, OTAs/TMCs, car rentals and other travel companies follow the dynamic pricing mechanism to sell their inventory and maximize profits. To compute appropriate fares because of the complex nature of the multi-city itineraries, seasonal demands and other factors, the reservation or ticketing agent would require skilled support.
IGT is uniquely placed to provide Rate and Fare Helpdesk services to support the front office with fare calculations, exchanges and other troubleshooting help needed.
IGT Offerings
IGT Rate Helpdesk process has the capability to deliver best-in-class services across major GDS such as Sabre, Amadeus, Galileo, and Worldspan.
It can assist in the best fare calculation, refund calculations, exchanges/recalculation, repricing itinerary based on charges, reissuance of tickets, and troubleshooting. IGT Rate Helpdesk can help travel companies optimize their costs by:
Finding out lowest fares on GDS
Finding best alternative routes
Splitting tickets to leverage weak foreign currency
Minimizing circle trips fares
Delivering Results
Brochure
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