Automated Baggage Coding Solution
With advances in Artificial Intelligence (AI) and Machine Learning (ML), it’s time to think how humans and robots can co-exist. IGT has unlocked potential in a lost bag by building an intelligent automation powered by machine learning- A perfect hand-shake between human and machine where all the repetitive tasks are done by robots leaving complex decision making to humans.
IGT’s automated solution for lost baggage tracking driven by machine learning makes the process more efficient and augments every aspect of human decision making. It also allows humans to focus on more complicated cases and free up time for high value work.
The solution is also capable of identifying lost baggage patterns by using machine learning which will in turn reduce the number of cases for baggage loss to achieve higher customer satisfaction and brand loyalty.
Delivering Results
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Automated Baggage Coding Solution
Lost or mishandled luggage is a major reason of customer dissatisfaction. Airlines not only incur high operational cost but also loose brand reputation and customer loyalty.
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