We are seeking a highly skilled and motivated (QE) to join our team at IGT Solutions. In this role, you will be responsible for ensuring the highest standards of quality in our BPO operations. You will work closely with operational teams to monitor performance, analyze processes, and implement quality improvement initiatives to enhance service delivery and customer satisfaction.

IGT Solutions is seeking a dedicated and proactive Team Leader to oversee and guide our team to achieve operational goals and deliver exceptional results. The Team Leader will be responsible for managing daily team activities, providing support and guidance to team members, and ensuring that team performance meets or exceeds company standards. This role requires strong leadership skills, excellent communication abilities, and a commitment to fostering a positive and productive work environment.

IGT Solutions is seeking a skilled and engaging Trainer to join our team in the BPO industry. The Trainer will be responsible for developing, implementing, and delivering training programs that enhance the skills and knowledge of our call center staff. This role requires a strong background in training and development, excellent communication skills, and the ability to create an effective learning environment.