0%
First Contact Resolution
0%+
Sales Conversion for Contact Center
0%
Increase in C-SAT

An Overview

Connected Networks encompass services that enable people to connect socially. It is imperative for connected networks such as social media, dating platforms, and other media companies to ensure user safety at all times.

Here are some challenges that users face:

  • Social media platforms are not protected for users to perform financial transactions
  • Content is not moderated for political bias, sensitivity and appropriateness
  • Users view irrelevant ads
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Comprehensive Offerings

BPM services

CX Services

Providing differentiated omnichannel customer experience to meet growing demand of todays' consumers

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Analytics

Analytics

Employing AI & ML in analyzing, interpreting and forecasting data to personalize each customer’s journey

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automation

Automation

Delivering robotic process automation, chatbots and voicebots to bring in process excellency and cost efficiency

Read More
Digital Solutions

Digital Engineering

Leveraging mobile, social media with new age technologies to enhance digital customer’s experience

Read More

Delivering Results

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  • Lorem Ipsum Lorem Ipsum Lorem Ipsum Lorem Ipsum Lorem Ipsum Lorem Ipsum Lorem Ipsum Lorem Ipsum L

Our Offerings

IGT offers a range of enterprise-wide services that will help you build end-to-end content moderation services, payment processing, and customer support.

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Content Moderation Services

To help you handle the many intricacies, compliance guidelines and safety protocols needed to maintain seamless social networks, we provide content moderation technology and strategies. These in turn leverage cutting edge AI and automated solutions that are paired with targeted human expertise from our specialists to help your enterprise build compliant, profitable and safe digital social networks for your customers. We ensure that any sensitive, inappropriate, hate speech or content with political bias is eliminated.

Payment Processing

Often times, connected networks can also function as store fronts that offer premium services to customers willing to conduct transactions on them. To facilitate this process, IGT can apply its expertise to ensure that these transactions are done quickly, seamlessly and safely through these platforms.

Customer Support

In the event of any issues or support needed – a common occurrence on connected networks – having customer services on hand for quick resolution is important to keep these platforms running smoothly. To achieve this, IGT’s customer support solutions ensure that your end-users receive timely and efficient service for their respective needs.

Comprehensive Offerings

BPM services

CX Services

Providing differentiated omnichannel customer experience to meet growing demand of todays' consumers

Read More
Analytics

Analytics

Employing AI & ML in analyzing, interpreting and forecasting data to personalize each customer’s journey

Read More
automation

Automation

Delivering robotic process automation, chatbots and voicebots to bring in process excellency and cost efficiency

Read More
Digital Solutions

Digital Engineering

Leveraging mobile, social media with new age technologies to enhance digital customer’s experience

Read More

Delivering Results

  • Lorem Ipsum isoi oioieno

  • Lorem Ipsum isoi oioieno

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