Connected Commerce

Enhanced Experience with Seamless Commerce

IGTx helps businesses deliver seamless, personalized customer experiences by integrating AI/Gen AI and deep domain expertise. We elevate the human experience with AI-in-the-loop to transform services, making it more predictive and proactive.

Our connected commerce approach leverages technology to address unique business challenges, creating integrated omnichannel journeys for consistent customer experiences across platforms. Powered by data, advanced analytics, chatbots and virtual assistants, and predictive modeling, we position our TTH and gaming clients ahead of the competition.

Travel

Fintech

Gaming

Tailored Industry-Focused Solutions

Cutting-edge Gen AI in traveler discovery and booking experience

Enabling airlines to deliver seamless, personalized omnichannel journeys with Gen AI, improving engagement, convenience, and loyalty

Evaluating whitespace and conceptualizing new product and bundle opportunities

We help clients explore untapped markets, create innovative offerings, and refine MVPs based on feedback.

Superior Yield Management

Our solution enables airlines to dynamically adjust pricing, optimize seat allocation, and control ticket distribution.

Airlines

Omnichannel traveler journeys

Our Gen AI solution personalizes the travel journey, integrating data and analytics for seamless and proactive service.

Hyper-personalized experiences for new personas

Our Gen AI-driven solution adapts services, offers tailored recommendations, and enhances experiences for diverse traveler personas.

Hyper regional ecosystem for new origin and destination geos

Gen AI-driven solutions help OTAs analyze trends, optimize pricing, and enhance regional travel offerings.

OTAs

Personalized Marketing

Gen AI-driven solutions for customized promotions, recommendations, dynamic pricing, and targeted offers based on traveler preferences transform customer experience consulting by enabling businesses to deliver hyper-personalized travel experiences.

Seamless Omnichannel Experience

We enable a seamless, connected guest journey through omnichannel integration and Gen AI-driven, personalized offers.

Customized loyalty programs/benefits

We create personalized loyalty programs using data insights to enhance guest satisfaction, repeat bookings, and brand loyalty.

Hotels

Gen AI-powered dynamic server scaling performance monitoring

Gen AI-driven solution optimizes server capacity, predicts high-traffic periods, and ensures smooth, lag-free multiplayer gaming experiences.

Gen AI-powered frictionless in-game transactions

Gen AI-powered in-game transactions, supported by chatbots and virtual assistants, offer seamless, personalized, and secure purchases, enhancing gameplay with real-time adjustments.

Gen AI-powered enhanced storefront optimization

We enhance player satisfaction and sales by personalizing shopping experiences through Gen AI-driven recommendations and dynamic adjustments, setting new standards in customer experience consulting for the gaming industry.