DownloadThe client was facing issues in releasing new offerings to its customers. They approached IGT Solutions to help them expedite and establish a seamless process which would reduce their cycle time. By leveraging IGT Solutions DevOps Framework, we not only enhanced quality but also brought down the release cycle from monthly to at will. Share this PostBusiness Challenges Manual Build- …
As a trusted outsourcing partner of leading OTAs/TMCs, IGT has experience across the entire OTA/TMC industry Share this Post
As a trusted outsourcing partner of leading hospitality chains, IGT has experience across the entire hospitality industry Share this Post
As a trusted outsourcing partner of leading global airlines, IGT has experience across the entire airline services value chain. Share this Post
Personalization, Automation and Mobility are increasingly becoming the cornerstone for the travel industry. To remain ahead of the game, travel companies will have to build smart solutions around these trends. Share this Post
DownloadIGT served a leading independent IT services and solutions company by providing application support, maintenance and enhancement services as the client was looking for support across their product suite for travel industry. Share this PostBusiness Need Partnership: Client was looking for partner to support them across their product suite for travel industry Client needed IT services in multi-vendor scenario Benefits …
DownloadThe client wanted to revolutionize the existing captive support center. IGT provided an integrated IT and BPO support services with exceptional hospitality domain expertise. Share this PostBusiness Need Partnership: Our client was looking for a partner to take over their existing captive support center Domain Capability: Our client was looking for hospitality domain capabilities with for experience in developing connectivity …
DownloadIGT’s content management services helped a French multinational hospitality company achieve 99.95 % overall accuracy and 100 % TAT. Share this PostBusiness Need Exploring partners with the ability to support scale in cost-optimized manner Improve efficiency for content management Benefits 99.95 % overall accuracy and 100 % TAT achieved Reduced AHT by 18% leading to additional work absorption Flexibility to …
