Smart devices and social analytics are transforming the travel landscape. The traveller is becoming more informed and interactive. The industry must respond by having the right systems and processes in place.
Mobility in Air Travel creates Connected Experiences
Global airlines are investing heavily in connected travel to deliver more convenience, control and connected experiences. Learn what will it take to build the mobile airport of tomorrow.
Loyalty gets personal for the digital customer
There are about 7.4 loyalty programs per traveller yet customer loyalty is the least in hotels and airlines industry. So, what can you do to make your loyalty program stand out.
BPO – The Digital Tipping Point
Big Data, Smart Machines and Predictive Analytics are 3 big bets in the BPM space, driven by connected devices, experiential marketing and growing digital landscape. Learn how automation will create a new business order by 2018.
Top 12 Travel Technology Trends 2016
Personalization, mobility and social connectivity are going to be the emerging trends in travel domain. Travel companies need to build smart solutions around these trends if they wish to succeed.
The Untapped Potential of Accessibility Testing
Travel companies stand to lose significant market share and customer loyalty if they don’t focus on accessibility testing. IGT Accessibility Testing Services provides alternatives to auditory and visual content.
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Structuring Ticket Process Outsourcing
For Travel Agencies, ticketing is a function that entails high process time, while being a low value generating function. The function adds to the agency‘s costs in terms of the time spent on query handling and ticket distribution, while the agency does not create additional value by handling this process on its own.
Embracing the Social Element in the Loyalty Programs
Airlines and ground handlers are constantly looking for ways to improve load planning processes. With increased focus of travel companies on custAir travel and the associated loyalty program has become a commodity in today’s world.