The client, a leading Online Travel Company (OTA) in the Indian subcontinent, was struggling to keep pace with the unique travel trends of Indian and Asian markets. IGT helped enhance the sales conversion by 25% through a re-engineering project.
Interline EMD Testing for Leading International Airline
The client, a leading international airline in Asia and Europe wanted to fully test its newly developd EMD product. IGT enabled end-to-end testing of the Interline EMD application in just 4 months.
Defect free migration of TPF to zTPF for a leading GDS
IGT implemented Industry’s first “TPF Cross Functional Impact Matrix” enabling quick identification of the dependency of each program on multiple functions for a leading GDS provider.
Providing Crew and Back-office support for world’s largest Cruise Line
The client, a leading cruise liner, wanted a 24×7 travel helpdesk for its fleet crew members. IGT enabled successful implementation of point solution with a low cot of operations and highest level of data security.
Successful Fare Filing Management for Airline
Frequent changes to fares due to new routes and code sharing agreements led to many fare filing errors for the client, a low-cost airline based in Saudi Arabia. IGT delivered a comprehensive fare filing solution that standardized the process completely.
Digital Contact Centers
Today’s traveler is “always on”, expecting to connect anywhere and anytime with travel companies. IGT Digital Contact Center Solutions leverage Social, Mobile, Analytics and Cloud to enhance the customer experience in a digital world.
