There is rapid growth in Artificial Intelligence (AI) adoption as it addresses several challenges businesses have been struggling with for a long time. According to Next Move Strategy Consulting, the artificial intelligence (AI) market is expected to show strong growth in the coming decade. Its value of nearly 100 billion U.S. dollars is expected to grow twentyfold by 2030, up …
Beyond the Game: How Content Moderation Shapes the Gaming Experience
Let’s first establish that content moderation is not just about flagging and removing inappropriate content. It goes beyond just that; it involves a proactive approach to ensuring that the gaming community is safe and healthy for all players. It means setting up and enforcing community standards, creating safe spaces for players to interact, and providing resources for those struggling with …
Player Retention: Cracking the Code
The reason why one game is more popular than the other is a mystery that anyone would like to solve. After all, each new addition to the gaming industry employs the same basics in building its foundation. How, then, does one fate differently than the other? Sure, the milieu of the game, and its mechanics, are undeniably important. But several …
A Complete Guide to ensure successful DWBI Testing
Data warehouses enable decision-makers to analyze and comprehend trends, identify correlations and patterns, and make reliable predictions to guide their decisions. However, this is possible only when the data is accurate, consistent, and reliable. Research reveals that poor data quality costs organizations an average of $12.9 million annually. It immediately impacts revenue, adds complexity to data ecosystems, and results in …
Streamlining Process Documentation: Creating PDDs Automatically with Task Capture
Before kickstarting any process automation, the primary duty of a Business Analyst or BA is to capture the project’s requirements in the requirement-gathering phase. The initial discussion and document capturing can be done through brainstorming, reviewing the process, and discussing with stakeholders to attain familiarity with the process. The BA then creates a Process Definition Document (PDD), which acts as …
Driving enhanced CX for a leading airline in Canada
IGT Solutions helped a leading airline manage increased call volumes with a cloud-based solution that significantly reduced cost per call and enhanced their customer experience. Share this Post
Is it high time to automate Promise Management in organizations?
What is Promise Management? Promise management tracks, manages, and delivers on individual, team, or organization commitments or promises. Promise management aims to promptly, efficiently, and effectively fulfill promises while maintaining stakeholder trust and credibility. It covers many commitments, including customer, employee, supplier, and organizational promises. The process of promise management involves setting expectations, tracking progress, communicating updates, and holding individuals …
Breaking Down Barriers: Navigating the Tester vs. Developer Dynamics
As a software development project progresses, it’s common for tensions to arise between the developers and testers. Although both groups are essential to the success of a project, there can be misunderstandings and disagreements that create friction. In this blog post, we’ll explore some of the most common issues between testers and developers and discuss ways to address them. Common …
How automation is disrupting the Airline Travel Industry
Rapid technology advancements are not a surprise in the 21st century. Advanced machinery/software performing tasks at incredible speed and with efficiency above all human standards is a common site in this era. The airline industry is no exception to this. The industry has seen the automation of several tasks that were before only possible manually. An excellent example of this …
Discover new insights into the business processes using different technologies
Daily, humans perform various tasks and activities with a scope to improve. For example, a task as simple as preparing a cereal bowl for breakfast. We must heat milk, put our favorite cereal flakes into a bowl, pour the hot milk over it, add fruits, nuts, berries, honey, and other treats, and enjoy—a straightforward meal with an easy process. If …