Keeping flights on track should be straightforward—but instead, it’s a constant firefight. Weather swings, ATC restrictions, crew gaps, and tightly coupled networks turn small issues into major disruption. IGT Solutions’ AI-powered ecosystem transforms this chaos into predictive, controlled recovery. Share this Post Name* Email* Phone* Company* Designation Country —Please choose an option—ArubaAfghanistanAngolaAlbaniaAndorraUnited Arab EmiratesArgentinaArmeniaAmerican SamoaAntigua and BarbudaAustraliaAustriaAzerbaijanBurundiBelgiumBeninBurkina FasoBangladeshBulgariaBahrainBahamasBosnia and HerzegovinaBelarusBelizeBermudaBolivia, …
Why Does Sentiment Analysis Matter in Fintech?
In fintech, where trust is fragile, regulation is unforgiving, and customer expectations evolve in real time, sentiment analysis gives leaders the intelligence to act before risk, churn, or reputational damage takes hold. Customer-Centric Decisions, Not Assumptions Fintech innovation moves quickly, but building without customer insight increases the risk of failure. Sentiment analysis converts large volumes of feedback into clear signals, …
Turning IROP Challenges into Opportunities for Cost Reduction and Customer Loyalty
Unpredictable events such as severe weather, technical faults, crew shortages, and ATC delays often disrupt airline operations. Known as Irregular Operations (IROP), these incidents increase costs and test passenger trust. Airline leaders consistently face the challenge of managing disruptions efficiently and effectively.Why Effective IROP Management Matters More Than Ever Each disruption triggers a ripple effect—impacting crew rotations, aircraft positioning, and …
xBot.AI: The Empathy Gap in Automation: Why xBot.AI Is the Missing Link
Introduction Every brand talks about speed and efficiency. Few talk about empathy. Yet in moments of stress, a delayed flight, a failed retail payment, a lost hotel booking – what customers remember isn’t just how fast you replied, it’s how human you sounded. That’s the gap most automation misses. And this is exactly what xBot.AI, IGT’s agentic AI solution, is …
How Inspiration.AI Transforms Traveler Experience- Empowering CX Leaders to Deliver Effortless Journeys
Planning a trip should be exciting—but instead, it’s stressful. From endless research to last-minute changes, travelers face multiple pain points that drain time and energy. Inspiration.AI transforms this chaos into a seamless, personalized experience. Share this Post Name* Email* Phone* Company* Designation Country —Please choose an option—ArubaAfghanistanAngolaAlbaniaAndorraUnited Arab EmiratesArgentinaArmeniaAmerican SamoaAntigua and BarbudaAustraliaAustriaAzerbaijanBurundiBelgiumBeninBurkina FasoBangladeshBulgariaBahrainBahamasBosnia and HerzegovinaBelarusBelizeBermudaBolivia, Plurinational State ofBrazilBarbadosBrunei DarussalamBhutanBotswanaCentral African …
Personalization at Scale: The Fintech Leader’s Guide to Smarter Segmentation
In today’s fast-moving fintech landscape, the leading organizations aren’t the ones at the top of their marketing game, but they’re listening to their customers closely. The era of ‘one-size-fits-all’ customer service is over. Today’s fintech leaders grow faster and retain longer by deeply understanding their user base, segmenting customers by needs, behaviors, and preferences to craft journeys that feel tailor-made.According …
Why Airlines Are Automating Refunds—and Why They Can’t Afford to Wait
Digital transformation is reshaping every corner of the airline industry, from pricing optimization to passenger servicing and flight operations. Yet one critical process remains, refund processing. Despite its direct impact on revenue integrity, compliance, and customer satisfaction, refund processing still relies heavily on manual intervention. That is changing fast. Refund management remains largely reactive and resource-intensive. However, as AI-powered solutions …
AI in Aviation & Travel: Data Is the Key to Unlocking AI’s Full Potential
Why Executives Should Rethink How They Prepare Visual Data for AI Success The aviation and travel industry is no stranger to digital transformation. AI is already being explored or implemented across key operational areas—from aircraft maintenance and passenger flow optimization to smarter security and faster aircraft turnaround. Yet despite all the interest and investment, many AI initiatives never surpass the …