Hotel group saves $400K & 50K hours by automating rate code operations with intelligent automation

CASE STUDIES

The client faced high costs and revenue leakage from manually managing room rate codes across channels. We automated the process end-to-end, reducing errors, cutting effort, and improving speed and accuracy.

 

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About the Client

The client is a French multinational hospitality group.

Business Challenges

The client faced high costs, delays, and revenue leakage due to the manual creation and modification of multiple room rate codes across channels, increasing the risk of errors in a process demanding high accuracy.
0%
100% increase in sales conversions. Increase in conversions from 12% to 25%.

Business Solution

IGT Solutions automated the client’s rate code management across internal and OTA systems, streamlining rate loading, transfers, contract loading, GDS distribution, PCC setup, validation, syncing with reservations, and reporting, reducing manual effort while improving speed and accuracy.

Business Results

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0k
Manual Hours Saved
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$0k
Annual Savings
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0x
Speed of Execution
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0%
Accurate Rate Code Creation and Modification
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0%
Reduced Process Effort
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0.5 Million Rates Loaded

for over 150 Hotels

Tools Partner

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