Industry Focused Automation
Increased business productivity, delivered through intelligent and advanced technology
RPA for BSP Refunds Status Management
Value Proposition
Today, firms are caught up in a web of manual and semi-automated business processes which are high in volume, repetitive, prone to human error and often come with stringent regulatory compliances.
Intelligent automation is the bridge for companies to move from legacy IT to digital frontends, deriving cost benefits, reduction in errors, faster time to value and increased throughput.
Value Unlock
Value creation
- Customer satisfaction: Automation leads to faster resolution of customer concerns and thus improves their satisfaction
- Employee motivation: Relief from dull jobs allows employees to focus on exciting tasks and reduces employee turnover
Cost optimization
- Optimized labor utilization: Cost savings associated with reduction of low value-added work and lower staff recruitment
- Higher process efficiency: Repetitive manual activities are digitized for faster process execution
- Better quality assurance: Precise work of computers leads to clear decision criteria and reduces the risk of human error
Our Solution
Technical Accelerators
Vendor selection framework
Comprehensive 3-stage framework to assess potential vendor on key parameters.dWIZARD
Our trademark connector and reusable asset library is built leveraging deep domain knowledge and technical expertise to accelerate development time.iTRIP
The nine phase “iTRIP” automation methodology is designed to take the customers from an initial exploratory stage in their automation journey to a BAU automation factory setup, thereby setting up a CoE for enterprise-wide cross functional adoption.Process selection framework
Identify high potential processes for automation basis estimated benefits and implementation feasibility.Delivering personalized services is monumental to achieve customer loyalty
Tax Refund Process Automation
Enabled 50% reduction in workforce expenses with ability to meet tighter regulatory compliance SLAs
Automated IROPS Notification
IGT helped a leading Asian airline reduce the processing time up to 40% and improved quality and accuracy with zero errors.
Automated Corporate Contract Loading for a Leading Group of Hotels
IGT’s Automation services helped French multinational hospitality company to save $400 K in operational expenses and achieve 99.9% data accuracy
Related Offerings
Break-free from the web of inefficient manual tasks
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