Airline Analytics
In this digital and competitive age, every airline is focused on ensuring optimized utilization of their assets and give the best possible experience to passengers.
The airline industry handles an enormous quantity of data from different sources and actions like- reservation system, departure system, baggage management, revenue management, flight control, CRM, website, and many more, thus collating all this data and analysing this effectively becomes very important as it helps the airlines transform from how they operate to how they achieve business excellence.
IGT Offerings
Social Distance Analytics
Predicts possibility of on time departure based on various factors such as seasonality, historical patterns of the airport, weather conditions and events
Timely response to current and future market demands, improved planning and strategically aligned decision making, as well as crystal clear comprehension and monitoring of all main performance drivers relevant to the airline industry
Provides an integrated and end to end view to the target customer needs by focusing on what is best for the customers. It provides with targeted and actionable campaign recommendations based on customer grouping and segmentation
Hidden insights on concerns of customer calls, agents, interaction channels (voice, chat, email, social media). It's a go-to solution to delight customers, increase agent's productivity, maximize profitability & ensure high quality standards to beat your competitors.
MRO Analytics
Enables M&E to uncover hidden insights for better decision making, cost savings & service delivery. Supports in preventive maintenance planning & provides predictive maintenance.
Flight Turnaround Analytics
Provides insights on process inefficiencies in a flight turnover. The video annotation service helps to capture the time taken by each specific activity within flight turnover using video monitoring used for ground activities.
Delivering Results
Related Content
Airline Data Analytics
Enormous data is generated in every process of an airline operation be it reservations, flight operations, revenue management, MRO, customer journey etc. IGT analytics experts collate this data, organize and effectively analyze to deliver vital business intelligence for airline to be more efficient and profitable
brochure
Social Distancing Analytics
A solution that uses Computer Vision AI to enable safety measures at work or public space.
Increased Inflight Sales Using Advanced Analytics for a Leading Airline in the Middle East
IGT helped to increase the revenues by 20% in inflight retail purchases from last year
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