About Us
Key Milestones
![Image](/wp-content/uploads/2023/12/1998-founder-2.png)
1998
Company founded with
headquarters in Gurugram,
India
![Image](/wp-content/uploads/2023/12/2009-icon.png)
2009
Ranked in the second position as Business Process Management (BPM) leader and third position as IT Outsourcing Firm
![Image](/wp-content/uploads/2023/12/2015-icon.png)
2015
Identified as Global Top 100 Outsourcing Company by the International Association of Outsourcing Professionals (IAOP)
![Image](/wp-content/uploads/2023/12/2019-icon.png)
2019
AION Capital Partners, the joint venture between global PE fund Apollo Global Management and domestic fund ICICI venture acquire IGT
![Image](/wp-content/uploads/2023/12/2020-game.png)
2020
Expanded new industry capabilities like Gaming, eCommerce, and Retail, and fast-growth tech companies
![Image](/wp-content/uploads/2023/12/2022-icon.png)
2022
• Baring Asia acquires IGT Solutions
• Ranked as CX leader in APAC, Europe & Americas by the Peak Matrix® Assessment 2022
Global Presence
![Image](/wp-content/uploads/2023/12/map-cities.png)
0+
CX and Technology
Experts
0
Global Delivery
Centres
0+
Digital
Solutions
Meet the Team
![Image](/wp-content/uploads/2023/12/RAY-DORAN-new.png)
RAY DORAN
DIRECTOR OF GAMINGGaming Domain SME with extensive experience across a range of services including customer service, sales, complaints, and technical management for Gaming companies, in the credits of twomajor AAA MMOs and other AAA titles.
![Image](/wp-content/uploads/2023/12/MARKO-AVRAMOVIC-new.png)
MARKO AVRAMOVIC
DIRECTOR, SALES - EMEAOver 10 years of experience in sales, management, SaaS, technical support, and customer service for delivering end-to-end gaming solutions to clients in the gaming industry.
![Image](/wp-content/uploads/2023/12/JOHN-NOVAK-new.png)
JOHN NOVAK
DIRECTOR, SALES-AMERICASVeteran in the BPO space with more than 45 years of experience working with global clients in multiple verticals. John is a significant contributor to the support success ofnumerous Fortune 500 companies across the globe and now leads the growth in the Gaming vertical.
![Image](/wp-content/uploads/2023/12/Navin-Jacob-new.png)
NAVIN JOCOB
VP Digital Engineering20+ years of experience and business domain expertise in technology delivery in the technology space.