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Overview of the Emerging Technologies and Trends Radar
Customer Analytics for Customer ExperienceGartner, Emerging Technologies and Trends Impact Radar: Customer Analytics for Customer Experience
By Analyst(s): Adrian Lee, Annette Zimmermann, Don Scheibenreif, Jim Hare, Melissa Davis, John Santoro, Austin Kronz, Radu Miclaus, Rita Sallam, Published 8 April 2022
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Gartner, Rethink Customer Experience for a Disrupted World With the CX CORE Model: A Gartner Trend Insight Report By Analyst Don Scheibenreif and Marcus Blosch, Published 16 February 2022.
*GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.