Overview of the Emerging Technologies and Trends Radar

Customer Analytics for Customer Experience
It is imperative to understand how emerging technologies and trends in customer analytics will create new opportunities in technology products and services. This report explores how product leaders must strategically exploit these technologies to drive greater revenue impact and deliver improved CX by boosting contextual business intelligence.
VIEW THE GARTNER REPORT

Gartner, Emerging Technologies and Trends Impact Radar: Customer Analytics for Customer Experience
By Analyst(s): Adrian Lee, Annette Zimmermann, Don Scheibenreif, Jim Hare, Melissa Davis, John Santoro, Austin Kronz, Radu Miclaus, Rita Sallam, Published 8 April 2022

*GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Image

Clear Business Impact

0%
Increase in Sales conversion
0%
Cost savings
>0%
CSAT Level

Related Resources


About IGT

IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology, and Digital Services & Solutions for clients across E-Commerce, Retail, Fast Growing Tech, Travel and Hospitality industries.
0+
Years of Experience

0+
CX & Technology Specialists

0
Delivery Centers in 12 Countries
Image
0+
Marquee Clients Worldwide

Top0
Fastest-growing BPO Companies - Gartner

Leader

in CX Services
- Nelson Hall

We're here to help.

Fill in your details below. Your information is safe with us.



    Gartner, Rethink Customer Experience for a Disrupted World With the CX CORE Model: A Gartner Trend Insight Report By Analyst Don Scheibenreif and Marcus Blosch, Published 16 February 2022.

    *GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.